The Challenge
Communication.
The Company was struggling with coordinating reliable communication with carriers. They needed a solution to streamline a fragmented reporting system spread across phone, email, and text messaging.
“When you move a load, the most important issue right now, for the shippers, is to have up-to-date information at the time.”
Operating directors at the company decided to investigate companies who were creating technology-forward platforms - ones placing a priority on reliable, accurate communication between shippers and carriers.